Cargo Portal
Shorter Acceptance Time
Expand your drop-off time from D-14 hours to D-6 or D-4 with express shipping.
01
Guaranteed uplift for express shipments. Air India Rapid and Rapid++ offer expedited service for your time-sensitive and priority cargo. When every second counts, trust Air India Cargo to deliver at speed.
Faster. Seamless. Reliable.
Redefine Express Shipping
Our end-to-end priority handling ensures swift shipments.
| STANDARD | RAPID | Rapid++ | |
|---|---|---|---|
| Available for | All products |
Primarily intended for courier and cargo, this service prioritises urgent shipments of any product category, once approved. Dangerous Goods, Live Animals and Valuables are excluded. For further assistance, please contact customer support. |
Designed mainly for courier and cargo needs, with added priority for urgent shipments of any product category, once approved. Dangerous Goods, Live Animals and Valuables are excluded. For further assistance, please contact customer support. |
| Uplift | Based on available flight capacity |
Guaranteed |
Guaranteed |
| Priority retrieval | Based on local conditions |
Priority over standard cargo, based on local conditions. *Subject to terms and conditions |
Prioritised over standard and rapid cargo, with handling preference for last-in loading and first-out unloading |
| Acceptance window | Depending on the product category |
D-6 hours |
D-4 hours |
| No-penalty cancellation | D-24 hours |
D-20 hours |
D-20 hours |
| Cancellation charges | 10% of net freight rate |
25% of net freight rate |
30% of net freight rate |
| Capacity guarantee | Based on available flight capacity |
Up to 300 kg on widebody aircraft Up to 100 kg on narrowbody aircraft Shipments exceeding the weight limit require approval. Please contact customer support for more information |
Up to 300 kg on widebody aircraft Up to 100 kg on narrowbody aircraft Shipments exceeding the weight limit require approval. Please contact customer support for more information |
| Money-back guarantee |  |
Refund subject to terms and conditions |
Refund subject to terms and conditions |
| Airport-to-airport service |  |
Direct flights only |
Direct flights only |
| Network | Air India worldwide network |
Direct flights only |
Direct flights only |
| Online booking | |
|
|
| Real-time booking confirmation | |
24x7 |
24x7 |
| Online shipment tracking | |
|
|
| Product code | International - AGC Domestic- DGC |
AIR |
ARP |
| Special handling code | IATA SHC |
XPS |
ARP |
All products
Based on available flight capacity
Based on local conditions
Depending on the product category
D-24 hours
10% of net freight rate
Based on available flight capacity
Air India worldwide network
International - AGC
Domestic- DGC
IATA SHC
Primarily intended for courier and cargo, this service prioritises urgent shipments of any product category, once approved. Dangerous Goods, Live Animals and Valuables are excluded. For further assistance, please contact customer support.
Guaranteed
Priority over standard cargo, based on local conditions. *Subject to terms and conditions
D-6 hours
D-20 hours
25% of net freight rate
Up to 300 kg on widebody aircraft
Up to 100 kg on narrowbody aircraft
Shipments exceeding the weight limit require approval. Please contact customer support for more information
Refund subject to terms and conditions
Direct flights only
Direct flights only
24x7
AIR
XPS
Primarily intended for courier and cargo, this service prioritises urgent shipments of any product category, once approved. Dangerous Goods, Live Animals and Valuables are excluded. For further assistance, please contact customer support.
Guaranteed
Priority over standard cargo, based on local conditions. *Subject to terms and conditions
D-6 hours
D-20 hours
25% of net freight rate
Up to 300 kg on widebody aircraft
Up to 100 kg on narrowbody aircraft
Shipments exceeding the weight limit require approval. Please contact customer support for more information
Refund subject to terms and conditions
Direct flights only
Direct flights only
24x7
AIR
XPS
Cargo queries? You can connect with us at - cargocare@airindia.com.
Our experts will also assist you on +91 9667106666 (Charges may apply).
Rapid++ is an enhanced version of Air India Cargo’s Rapid service. While Rapid allows cargo acceptance up to 6 hours before departure, Rapid++ enables customers to transport shipments up to 4 hours before take-off, ensuring even greater planning, flexibility and guaranteed uplift.
Rapid++ is ideal for time-sensitive shipments. It offers:
Yes, all Rapid++ shipments can be tracked online through the Air India Cargo tracking portal. Customers will be able to receive real-time updates from acceptance to delivery.
Express products (Rapid, Rapid++) are designed for general cargo. However, any urgent consignments irrespective of the product category will be given priority after necessary approvals. For further assistance, contact customer support at cargocare@airindia.com or +91 9667106666 (Charges may apply). Dangerous goods are an exception.
Both Air India Rapid and Rapid++ offer guaranteed uplift. If your cargo does not fly as planned, you can apply for refund as per terms and conditions.
Per terms and conditions, the money-back guarantee does not apply in the following cases:
You get a guaranteed capacity for up to 300 kg on widebody aircraft and up to 100 kg for narrowbody aircraft with our express shipment services Rapid and Rapid++. However, Cargo exceeding weight limitations will be shipped based on approval. For further assistance, contact customer support at cargocare@airindia.com or +91 9667106666 (Charges may apply).
Our acceptance window for all confirmed express shipments:
If your cargo booked with express shipping service is found to be missing, damaged, or showing signs of tampering or manipulation during retrieval, it will be reported to the Cargo-in-Charge at the station. Immediate intervention and investigation into the matter will be initiated to ensure that your grievance is redressed as soon as possible. In case your shipment is off-loaded and delayed due to operational constraints, it will be sent on the next available flight to avoid further delays.
Yes, you can only change your shipping speed from Standard to Rapid or Rapid++ before the cargo is accepted.
To avoid penalty, you need to cancel your booking 20 hours before departure of the scheduled flight.
Customised solutions and capabilities for shipping pharmaceutical products.
Learn More