In view of the developing situation in parts of the Middle East, all Air India and Air India Express flights to and from the region are suspended until further notice. The situation has also led to temporary disruptions on other sectors.

To know the status of your shipments or bookings, please reach out to Air India Cargo Care:

Email: cargocare@airindia.com 

24x7 Cargo Customer Care (India): +91 96671 06666 (charges may apply) 

Thank you for your patience and understanding

Starting 23 April 2025, Air India Cargo will be moving its operations to an exclusive cargo terminal at London Heathrow Airport (LHR), Building 552.

Now open for bookings: Air India’s next-generation cargo management system.

New dedicated 24/7 support: Call our Cargo Customer Centre on +91 9667106666 or mail us at cargocare@airindia.com.

Air India is now a GDP-certified cargo carrier in 16 stations, reinforcing our commitment to safe, high-quality, and compliant healthcare logistics.

Starting 31 Mar 2025, Air India will be shifting Tokyo operations from Narita Airport (NRT) to Haneda Airport (HND).

Effective 02 Mar 2025, Air India has resumed flights from New Delhi (DEL) to Tel Aviv (TLV), offering seamless connectivity.